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NOTICE Regarding COVID-19: At this time we remain open to service your print orders. We are making every effort to handle all products produced with protective gloves, as well as keeping all areas within our facility sanitized. Due to increased order demand and extra safety precautions, order fulfillment is taking longer than normal. Please expect 5-10 business days for order completion. For everyone's safety, if you choose to pickup your order via Will Call and have not paid, we are not receiving payments in person. We will email you an invoice to pay prior to pickup. Please call (503) 223-9694 once you arrive at our facility and an employee will bring your order to you outside. Thank you for your cooperation during this challenging time.
When submitting images in our Upload Images section, you are responsible for the quality and integrity of the image files, so please be sure to double check your image files for dust, hairs, scratches, and any other imperfections. Although we do our best to review the files before printing, Upload to Print images are printed how they are uploaded, so it is best to closely check your files for errors before uploading.
We suggest uploading your image at the print size requested, however, we do have a cropping tool built in if your files are not the exact size you need.
If you have trouble setting up your files for print or need help cleaning up imperfections, we offer design services at $75 per hour, charged per 1/4 hour. Please contact us with questions about our graphic design services.
If you have color or quality concerns, we highly recommend ordering a proof prior to placing your final order. Full size proofs are available at the same cost as a regular print at that size.
Alternatively, you could order a free sample. Samples are scaled down from your full image. If you are ordering a canvas, canvas proofs will be shipped rolled up and not stretched on bars. You are welcome to pickup from our office at no charge or can select and pay for shipping at checkout.
When you receive your proof, you will need to contact us with written approval to move forward on the larger print. We cannot guarantee color accuracy if a proof is not ordered. Our Money Back Guarantee is void if you do not order a proof. We thank you for your understanding.
We strive to produce a final product that you are 100% happy with. We will glady take returns and issue refunds for any printing quality issues or damages in shipping.
Have a return or questions about your order? Please contact us or give us a call at (800) 852-3662.
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We strive to produce a final product that you are 100% happy with. We are happy to take returns and issue refunds for any printing quality issues or damages in shipping. Have a return or questions about your order? Call us at 800-852-3662 or email us. http://www.gangohomedecor.com/terms-guarantee
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By using only the best giclée printers, inks and substrates, we are capable of producing amazingly detailed prints for both the fine art and professional photography markets alike. https://www.gangocustomprinting.com/printing-services
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