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Questions? Call: 800-852-3662

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Terms & Guarantee

FILE QUALITY

When submitting images in our Upload Images section, you are responsible for the quality and integrity of the image files, so please be sure to double check your image files for dust, hairs, scratches, and any other imperfections. Although we do our best to review the files before printing, Upload to Print images are printed how they are uploaded, so it is best to closely check your files for errors before uploading.  

We suggest uploading your image at the print size requested, however, we do have a cropping tool built in if your files are not the exact size you need.

If you have trouble setting up your files for print or need help cleaning up imperfections, we offer design services at $50 per hour, charged per 1/4 hour. Please contact us with questions about our graphic design services.


PROOFS

If you have color or quality concerns, we highly recommend ordering a proof prior to placing your final order. Full size proofs are available at the same cost as a regular print at that size.

If you'd like a less expensive proof option, we also offer 8"x10" proofs. These proofs can either be an 8x10 cropped from your full size image, or an 8"x10" scaled down print of your full image. Pricing for 8x10 proofs is the same as an 8x10 print on the material of your choice. If you are ordering a canvas, canvas proofs will be shipped rolled up and not stretched on bars.

When you receive your proof, you will need to contact us with written approval to move forward on the larger print. We cannot guarantee color accuracy if a proof is not ordered. Our Money Back Guarantee is void if you do not order a proof. We thank you for your understanding.


RETURNS

We strive to produce a final product that you are 100% happy with.  We will glady take returns and issue refunds for any printing quality issues or damages in shipping.  

Have a return or questions about your order?  Please email us or give us a call at (800) 852-3662

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

We strive to produce a final product that you are 100% happy with. We are happy to take returns and issue refunds for any printing quality issues or damages in shipping. Have a return or questions about your order? Call us at 800-852-3662 or email us. http://www.gangohomedecor.com/terms-guarantee

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

By using only the best giclée printers, inks and substrates, we are capable of producing amazingly detailed prints for both the fine art and professional photography markets alike. http://www.gangohomedecor.com/printing-services

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